Contact Center Jobs in Morristown (NJ)
Search jobs in
1 - 11 of 11
Search Results - Contact Center Jobs in Morristown (NJ)
PwC-Morristown (NJ)
Overview
In this role you drive and shape contact center transformation efforts within PwC’s Strategy Consulting practice. You lead teams across opportunity assessment, research, and implementation planning to boost service delivery and business...
Read more
PwC-Morristown (NJ)
Overview
In this role you will lead large-scale contact center transformation within PwC’s Strategy Consulting practice, shaping operating models and actionable roadmaps. You’ll advise senior stakeholders, analyze performance data, and guide cross...
Read more
Accenture-Morristown (NJ)
teams
• Lead day-to-day project coordination and requirement-to-epic/story translation
Key requirements
• Minimum 3 years in technology transformation with focus on Conversational AI, CCaaS or cloud-based contact center solutions
• Minimum 5 years...
Read more
Accenture-Morristown (NJ)
technology solutions for client contact centers
• Architect technical recommendations aligning GECX offerings with client environments
• Design and engineer enterprise AI agents with orchestration, routing, tool use, and observability
• Implement GECX CCaaS...
Read more
Accenture-Morristown (NJ)
Hands-on experience with generative AI solutions and prompt engineering
• Channel modernization/transformation (branch, contact center, digital)...
Read more
Accenture-Morristown (NJ)
Overview
Lead end-to-end CCaaS implementations for global, large-scale service technology solutions. You will guide cross-functional teams, manage budgets and timelines, and drive client value through optimized contact-center platforms.
The role...
Read more
Accenture-Morristown (NJ)
in technology transformation focused on CCaaS or cloud contact center solutions
• 7+ years selling and leading large-scale transformation projects and organizational change
• 7+ years in strategic planning, project management, stakeholder engagement, and change...
Read more
Accenture-Morristown (NJ)
relationships and collaboration with account teams
• Manage workstream budgets and cost control
• Lead large-scale people management and performance measurement
• Optimize contact center and back-office performance around cost, growth and innovation
• Integrate...
Read more
Accenture-Morristown (NJ)
Enterprise to accelerate enterprise AI and agentic transformation
• Drive CES opportunities for customer service, contact center modernization, and AI-powered service operations
• Identify opportunities involving Looker, Apigee, Google Maps Platform, AlloyDB...
Read more
Accenture-Morristown (NJ)
support
• Location: primary residency within 90 minutes of an approved Accenture office
Key requirements
• 3+ years of management consulting experience focused on customer service, support, contact center or digital customer field
• Experience...
Read more
Accenture-Morristown (NJ)
oversight
• Lead tolling customer service technology practice, including contact center platforms, CRM, and omnichannel engagement
• Shape offerings across back-office modernization, MLFF systems, interoperability hubs, and cybersecurity for tolling...
Read more
Contact Center – Related jobs in Morristown (NJ):
Contact Center jobs in Morristown (NJ) – Similar offers:
Contact Center jobs – More cities:
Broaden your job search:
Don’t miss out on new job openings!
Create a job alert for: Contact Center, Morristown (NJ)
It's free, and you can cancel email updates at any time