Contact Center Jobs in Monterey Park
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Search Results - Contact Center Jobs in Monterey Park
PwC-Los Angeles, 8 mi from Monterey Park-
Industry/SectorNot ApplicableSpecialismData, Analytics & AIManagement LevelSenior ManagerJob Description & SummaryThe OpportunityAs a Contact Center Transformation - Senior Manager, you will lead the charge in revolutionizing user interaction...
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American First Credit Union-Brea, 17 mi from Monterey Park-appcast.io-
financial products and services in a fast-paced contact center.
Preferred candidates have 1 year of sales/customer service experience in a financial setting, strong communication, and the ability to work onsite Mon-Fri. Spanish language skills are a plus...
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Slalom-Los Angeles, 8 mi from Monterey Park-
Overview
In this role, you design and deliver Genesys Cloud CX solutions for enterprise clients as part of Slalom’s Contact Center Modernization team. You work hands-on across requirements, build, testing, and go-live, collaborating...
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Partners in Care Foundation In-San Fernando, 23 mi from Monterey Park-trinethire.com-
DIMENSION & SCOPE: Interact with customers via inbound or outbound calls, or the Internet, for the purpose of enrolling them in self-management programs. Responsibilities include utilizing motivational interviewing* to assist customers who have...
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American First Credit Union-Brea, 17 mi from Monterey Park-appcast.io-
Range: $19.64 To $24.56 Hourly
MEMBER SERVICE (CONTACT CENTER) REPRESENTATIVE
As an American First Associate, you’ll play a vital role in serving the community while enjoying a rewarding career.
We are a $1.3 Billion financial institution located...
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ICF-Los Angeles, 8 mi from Monterey Park-
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Sumeru-Rosemead, 5 mi from Monterey Park-
/Attributes
• Utility or other regulated-industry experience.
• Customer-service technology experience, including conversational AI, contact-center platforms, billing, collections, SAP, or related systems.
• Experience mobilizing a new PMO and leaving...
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UnitedHealth Group-Los Angeles, 8 mi from Monterey Park-
Overview
In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
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TechLink Systems, Inc.-El Segundo, 18 mi from Monterey Park-
Ingestion: Support pipelines for contact center voice records, call transcripts, customer service case data, embeddings, and vector stores.
• Troubleshoot & Stabilize: Profile, compare, and reconcile complex data sets using strong SQL skills. Fine-tune...
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Miratech Group-Los Angeles, 8 mi from Monterey Park-
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
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