Contact Center Jobs in Richardson
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Lennox International-Richardson
Advanced customer service skills, including communication, de-escalation, and negotiation.
Project management or process improvement skills desired.
Basic understanding of the industry and product.
Knowledge of contact center operations desired...
Credence Global Solutions-Richardson
With focus on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading telecommunication, healthcare, and media companies.
Healthcare providers serviced by CGS include medical transport providers...
Richardson
of contact center operations desired.
• Proficiency with SAP products is a plus.
• Ability to train, evaluate, and direct the work of assigned employees.
• Excellent written and verbal communication skills, including effective listening.
• Advanced problem...
icims.com -
Credence Global Solutions-Richardson
diversified technology driven financial transformation company with deep expertise in receivables management and voice based BPO. With focus on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading...
American Airlines-Fort Worth, 38 mi from Richardson
of a strong team that truly drives change for the airline. The Contact Center Strategy & Planning Team within the Customer Experience organization is at the epicenter of all Customer Experience strategic initiatives.
• Works cross-functionally with all groups...
Credence Global Solutions-Richardson
on Receivables Management, Healthcare RCM, Technology Platforms and Contact Center verticals, CGS services leading telecommunication, healthcare, and media companies.
Healthcare providers serviced by CGS include medical transport providers, emergency physicians...
American National Bank of Texas-Mesquite, 17 mi from Richardson
The Customer Care Unit Specialist specializes in daily operations of inbound contact center service efforts, answering customer inquiries, processing transactions, troubleshooting problems, and identifying opportunities to refer or sell additional...
Testing Site - JPMC-Plano, 6 mi from Richardson
Lead Architect at JPMorganChase within the Consumer & Community banking, you will play a pivotal role in modernizing our contact center platform by migrating from on-premises solutions to Amazon Connect. You will leverage your expertise in AWS...
appcast.io -
Gainwell Technologies-Dallas, 4 mi from Richardson
projects and tasks. Preferred Qualifications Industry knowledge of Medicaid operations (Claims, Prior Authorization, Provider Enrollment, Contact Center, Mailroom). Demonstrated experience translating complex workflows into clear, standardized documentation...
Dunhill Professional Search-Dallas, 4 mi from Richardson
Dunhill Government Solutions is hiring a Customer Service Quality Assurance Specialist II to support a federal civilian program's customer contact center. This is a full-time, fully remote role based in the U.S., monitoring customer interactions...
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