Contact Center Jobs in Texas
1 - 15 of 112
Search Results - Contact Center Jobs in Texas
American AirlinesFort Worth
of a strong team that truly drives change for the airline. The Contact Center Strategy & Planning Team within the Customer Experience organization is at the epicenter of all Customer Experience strategic initiatives.
• Works cross-functionally with all groups...
COGENT InfotechPlano
workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Job Title: Contact Center QA/QC Supervisor - NICE
Location...
Randstad DigitalDallas
job summary:
Exciting opportunity to build a next gen enterprise Contact Center leveraging Google CCAI and other AI tools and processes!
location: Dallas, Texas
job type: Solutions
salary: $55 - 70 per hour
work hours: 9am to 5pm
education...
MCI CareersDallas
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build...
MCI CareersKilleen
contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful...
MCI CareersKilleen
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build...
Vistra CorpIrving
The Customer Success Manager will lead a team that plays a substantial role in meeting Vistra Retail customer retention, customer experience and unit margin targets. They will strategically lead efforts with our third-party contact centers to maximize...
Krest Global SolutionsDallas
Job Description
Job Description
Position Summary
Seeking a seasoned Senior Product Manager to lead the migration of legacy contact center platforms (Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns...
SOSiEl Paso
a call/contact center type environment. Our job is to support our customer's interpretation needs by providing language interpretation. Essential Job Duties * Provides consecutive and simultaneous interpretation between Spanish and English and vice versa...
Krest Global SolutionsDallas
Job Description
Job Description
Seeking a seasoned Senior Product Manager to lead the migration of legacy contact center platforms (Avaya, Cisco, Genesys) to Amazon Connect for a healthcare payer environment. This role owns strategy, delivery...
USAASan Antonio
while minimizing transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
• Maintain...
Krest Global SolutionsDallas
Job Description
Job Description
Role Summary
Looking for a mid-level SDET with strong automation experience in Cypress, Postman, QTest, and Cyara to support large-scale digital and contact center modernization initiatives. This role focuses...
BC ForwardAustin
experience in high-volume contact center operations, call handling, and multi-application navigation and a proven ability to deliver timely and accurate resolutions for inbound customer inquiries. Responsibilities: Handle high-volume inbound calls and provide...
USAASan Antonio
detailed issue diagnosis while minimizing member transfers, escalations and call backs.
• Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across...
USAASan Antonio
responsible for schedule planning and administration, skilling, and real-time management within a complex contact center environment.
• Proven success driving workforce management transformation initiatives, including process redesign, operating model...
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