Contact Center Jobs in West Sacramento
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Search Results - Contact Center Jobs in West Sacramento
West Sacramento
program. In this role, you will monitor and evaluate customer interactions in English and Spanish to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify...
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tiptopjob.com -
Roseville, 18 mi from West Sacramento
the Contact Center are returned and resolved in a timely manner
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required
• Thorough understanding of business imperatives and how the role directly impacts metrics...
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icims.com -
West Sacramento
teams, and delivering an outstanding customer experience in a fast:paced contact center environment, wed love to hear from you.
Your role in our mission
• Lead the daily operations of a team supporting Californias Medi:Cal members and providers...
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tiptopjob.com -
Folsom (CA), 20 mi from West Sacramento
patient messages received from the Contact Center are returned and resolved in a timely manner
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required
• Thorough understanding of business imperatives...
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icims.com -
West Sacramento
and helping teams succeed in a fast:paced contact center environment, wed love to hear from you.
Your role in our mission
• Provide day:to:day guidance, coaching, and support to Customer Service Representatives serving Californias Medi:Cal members...
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tiptopjob.com -
West Sacramento
about developing high:performing teams and delivering outstanding customer experiences in a fast:paced contact center environment, wed love to hear from you.
Your role in our mission
• Lead the daily operations of a high:volume customer contact center...
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tiptopjob.com -
West Sacramento
performance data, and communicate findings and recommendations to leadership.
What were looking for
• At least 2 years of experience performing quality assurance, quality monitoring, or quality auditing in a high:volume call center or customer contact center...
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tiptopjob.com -
West Sacramento
to solve problems, and helping contact center teams perform at their best, wed love to hear from you.
Your role in our mission
• Lead, coach, and develop a team of Quality Assurance professionals responsible for evaluating customer interactions...
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tiptopjob.com -
West Sacramento
In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate...
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tiptopjob.com -
West Sacramento
updates, process improvements, and business initiatives that enhance employee performance.
What were looking for
• At least 2 years of experience delivering training in a call center, customer contact center, or customer service environment.
• Experience...
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tiptopjob.com -
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