Genesys Jobs in New York State
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Search Results - Genesys Jobs in New York State
GENESYS Consulting Services, Inc.New York
conducting pre-meeting technical rehearsals and providing basic, patient guidance to non-technical users on how to navigate virtual meeting platform features.
GENESYS Consulting Services, Inc. is proud to be an equal opportunity employer....
Jconnect Infotech IncBethpage (NY)
Experience in supporting enterprise-level, high-availability telephony environments.
• Familiarity with CCaaS platforms (e.g., Google CCAI, Genesys Cloud).
• Knowledge of CRM integration and REST API-based call flow enhancements.
• Cisco certifications...
Northrop GrummanBuffalo
simulations using tools such as ADS, HFSS, and Genesys; correlate analysis and simulation results with measured hardware performance.
• Lead or support RF design activities across the product lifecycle, from requirements definition and concept development...
SonSoft Inc.New York
and Information Technology Enabled Services.
Job Description
Preferred • At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes • Hands on experience in Genesys 8.x version for call routing and reporting...
MotiveBuffaloappcast.io
and resolve issues quickly.
This role requires strong technical troubleshooting, experience with Genesys/Amazon Connect and Salesforce, and fluency in Spanish and English. You will help maintain SLAs and contribute to continuous improvement.
#J-18808-Ljbffr...
AmazonNew Yorkamazon.jobs
and enhance security capabilities.
b. Migration of the customer solution or ISV customer from external source (including 3rd party tools) to AWS (e.g., migration of on-prem database to AWS, migration from Genesys to Amazon Connect, migration from OpenAI...
MotiveBuffaloappcast.io
issues reported by the customers.
• Should be able to efficiently handle urgent customer concerns by exhibiting full ownership and accountability.
• Strong systems fluency: Genesys/Amazon Connect (voice), Salesforce (cases); consistent SLA adherence...
Ten GroupNew Yorkworkable.com
to present information to internal and external stakeholders.
Preferred
• Experience using Genesys or a comparable contact center/quality management platform.
• Experience using Amadeus or another Global Distribution System (GDS).
• Experience within...
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