IT Service Manager Jobs in Alexandria
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Decisionpoint CorporationAlexandria
Service Level Agreements (SLAs) and performance reporting in a structured IT environment.
Technical Knowledge (Required)
• Advanced troubleshooting of Windows operating systems and endpoint devices
• Active Directory and account provisioning management...
Systems Engineering Solutions CorporationAlexandriaworkable.com
reliable, and scalable IT services that are responsive to the agencies evolving business and mission needs.
Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management...
LeidosAlexandria
communications skills.
• Track record of working effectively within a team and support to peers toward improved processes and results.
• Experience with IT Service Management (ITSM) products such as ServiceNow.
• Experience mentoring others.
Certifications...
Alexandriaakima.com
project management and operations management is preferred.
• Experience with planning, directing, and managing a complex information technology operation/ technology project deployment.
• Familiarity with ITIL or equivalent IT service management frameworks...
LeidosAlexandria
environment, responsible for ensuring mission readiness.
2. Manages change controls for documentation within a IT Service Management Tool (ITSM) and Configuration Management database (CMDB) and performs corrective action on any discrepancies or findings.
3. ..
AppGate Cybersecurity, Inc.Alexandriaworkable.com
RESTful APIs and JavaScript.
• Familiarity with IT service management frameworks such as ITIL or ITSM.
Experience and education
• Ten or more years in pre-sales engineering or solutions architecture, with significant time supporting federal civilian...
LeidosAlexandria
in support of customer requirements.
• Experience interfacing with team members on requirements and solutions.
• Familiar with IT Service Management products such as ServiceNow.
Certifications
• Candidate must, at a minimum, meet DoDM 8140.03 (previously...
Alexandriaakima.com
warnings or actual failures of applications, network infrastructure, or processor degradation as described in the task.
• Utilize Information Technology Service Management to identify, track, respond to, manage, and close reported incidents, work orders...
LeidosAlexandria
in support of customer requirements.
• Experience interfacing with team members on requirements and solutions.
• Familiar with IT Service Management products such as ServiceNow.
Certifications
• Candidate must, at a minimum, meet DoDM 8140.03 (previously...
LeidosAlexandria
skills
• Track record of working effectively individually, with peers, and with outside support elements
• Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy.
Clearance Requirement
• Due to the nature of the government...
LeidosAlexandria
in support of customer requirements.
• Experience interfacing with team members on requirements and solutions.
• Familiar with IT Service Management products such as ServiceNow.
Certifications
• Candidate must, at a minimum, meet DoDM 8140.03 (previously...
LeidosAlexandria
in support of customer requirements.
• Experience interfacing with team members on requirements and solutions.
• Familiar with IT Service Management products such as ServiceNow.
Certifications
• Candidate must, at a minimum, meet DoDM 8140.03 (previously...
LeidosAlexandria
communications skills.
• Track record of working effectively within a team, and support to peers toward improved processes and results.
• Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow.
Education:
• Candidate must have...
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