IT Service Manager Jobs in Alexandria
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MULU Corp.Alexandria
Development Lifecycle (SDLC) and IT Service Management (ITSM) across the Defense Healthcare Management Systems (DHMS) portfolio.
Operating in direct alignment with the Government Product Manager, this role leads end-to-end product execution, balancing...
Alexandriaicims.com
Demonstrated experience managing Service Level Agreements (SLAs) and performance reporting in a structured IT environment.
Technical Knowledge (Required)
• Advanced troubleshooting of Windows operating systems and endpoint devices
• Active Directory...
OSAAVA ServicesAlexandria
is a Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Space, Cybersecurity, and IT Service Management for the U.S. government and defense community. We are committed to placing the right people in the right roles — and to supporting...
Alexandriaicims.com
Overview:
DecisionPoint seeks an experienced Program Manager to oversee enterprise-scale IT service delivery supporting the USPTO Office of the Chief Information Officer (OCIO) Service Desk Operations Division (SDOD).
The Program Manager provides...
OSAAVA ServicesAlexandria
SERVICES: OSAAVA Services is a Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Space, Cybersecurity, and IT Service Management for the U.S. government and defense community. We are committed to placing the right people in the right...
Alexandriaicims.com
in federal agency IT support environments.
• Certifications in ITIL, ServiceNow System Administration, or IT Service Management.
• Prior involvement in designing automated workflows and dashboards within ServiceNow.
• Familiarity with performance metrics...
LeidosAlexandria
and support to peers toward improved processes and results.
• Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow.
Education:
• Candidate must have a Bachelor’s degree with 12-15 years of prior relevant experience, or Master’s...
Alexandriaicims.com
Job Description:
NetImpact Strategies has an opportunity for a Program Manager to lead the delivery of enterprise IT operations and infrastructure support services for a federal civilian customer environment. This role is responsible for overseeing...
LeidosAlexandria
Certification or similar packaging tool certification.
• ITIL Foundation or similar IT service management certifications.
• Familiarity with Power BI or other reporting tools for generating endpoint management metrics and dashboards.
• Experience with other...
esrhealthcareBaltimore, 38 mi from Alexandriajobvertise.com
CIS IT Service Management
CIS Discovery
CIS Service Mapping
CIS Strategic Portfolio Management
CIS Application Portfolio Management
CIS Software Asset Management
CIS Hardware Asset Management
Must be able to obtain and maintain a US...
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