IT Service Manager Jobs in Arlington (VA)
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Decisionpoint CorporationArlington (VA)
The TOC Service Desk provides first-line IT support for the CISA environment, responding to incidents and service requests related to software installation, upgrades, account management, desktop support, and system applications.
This role provides...
AretumArlington (VA)workable.com
certification in endpoint management, mobility, Microsoft technologies, security, or IT service management.
Travel Requirements
Travel may be required based on client or project needs. Any anticipated travel will be communicated in advance.
EEO Statement...
Decisionpoint CorporationArlington (VA)
teams, and drive support functions to restore services
• Drive post-incident reviews and contribute to continuous improvement initiatives
• Maintain readiness for 24/7 support and escalation protocols
• Implement IT service management (ITSM) principles...
Arlington (VA)icims.com
The TOC Service Desk provides first-line IT support for the CISA environment, responding to incidents and service requests related to software installation, upgrades, account management, desktop support, and system applications.
This role provides...
AretumArlington (VA)workable.com
such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
• Create, update, route, and resolve incidents, service requests, changes, and knowledge articles within an IT service management platform such as BMC Helix (Remedy).
• Escalate...
CSA Global LLCDahlgren (VA), 38 mi from Arlington (VA)
Client Solution Architects (CSA) is currently seeking a IT Service Management (ITSM) Analyst to support a program at Dahlgren Naval Base. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet...
AretumArlington (VA)workable.com
the organization's IT service management system, ensuring accurate documentation and timely status updates.
• Perform business and systems analysis to identify root causes, develop sustainable resolutions, recognize recurring trends, and recommend process...
System One Holdings, LLCSuitland, 9 mi from Arlington (VA)
Join our team as a developer implementing ServiceNow for a large federal agency. Work on a team responsible for the implementation and configuration of multiple modules and capabilities, specifically within the IT Service Management suite...
AretumArlington (VA)workable.com
enterprise mobile device management platforms such as JAMF, Apple Business Manager, Workspace ONE, or Microsoft Intune.
• Create, update, and manage incident, change, and knowledge records within an IT service management platform such as BMC Helix or Remedy...
AretumArlington (VA)workable.com
incidents, service requests, changes, and knowledge articles within an IT service management platform such as BMC Helix (Remedy).
• Serve as an escalation point for complex or high-impact issues and collaborate with infrastructure, security, application...
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