IT Service Manager Jobs in Sterling (VA)
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Search Results - IT Service Manager Jobs in Sterling (VA)
CACI-Sterling (VA)
analyzing, and improving the quality of network request handling and fulfillment within our IT service management framework. Responsibilities: * Conduct regular audits of network request fulfillment processes to ensure compliance with established standards...
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BAE Systems-Sterling (VA)
Information Technology, or related field
• 6+ years of experience in IT service management, with a focus on problem management and incident resolution
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work...
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CACI-Sterling (VA)
in process improvement
• Familiarity with IT service management frameworks (e.g., ITIL)
• Experience with ticketing systems and IT service management tools
• Excellent project management skills
• Strong analytical and problem-solving abilities
• Outstanding...
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CACI-Sterling (VA)
in leading IT projects, particularly in process improvement
• Familiarity with IT service management frameworks (e.g., ITIL)
• Experience with ticketing systems and IT service management tools
• Excellent project management skills
• Strong analytical...
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CACI-Sterling (VA)
Local * * * The Opportunity: We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will be responsible for ensuring the quality...
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Nightwing-Sterling (VA)
Knowledge of the principles, methods, and techniques used in ServiceNow development
• Enterprise and/or IT Service Management
• ServiceNow System Administration
• Experience with gathering requirements, database design schemas, and data modeling
• 8+ years...
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CACI-Sterling (VA)
abilities
• Advanced problem-solving and analytical skills
• Relevant certifications such as JNCIE, CCIE, or equivalent
• Experience with network automation and orchestration tools
• Knowledge of IT service management frameworks (e.g., ITIL) This position...
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CACI-Sterling (VA)
for developing, implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. Responsibilities: * Develop and implement quality assurance processes and standards for network...
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BAE Systems-Sterling (VA)
and objectives Preferred Education, Experience, & Skills Preferred Education, Experience, & Skills * ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - IT Service Management (CIS-ITSM) or Knowledge Management (CIS-KM...
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CACI-Sterling (VA)
to mentor and guide junior team members, as needed.
• Experience with ticketing systems and IT service management tools Desired: * PMP or other project management certification is a plus. This position is contingent on funding and may not be filled...
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