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IT Service Manager Jobs in Sterling (VA)

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Search Results - IT Service Manager Jobs in Sterling (VA)
CACI-Sterling (VA)
for monitoring, analyzing, and improving the quality of network request handling and fulfillment within our IT service management framework. Responsibilities: * Conduct regular audits of network request fulfillment processes to ensure compliance with established...
Sterling (VA)
an understanding of IT service management, incident management, and problem resolutions process, or equivalent. To join our team of outstanding professionals, apply today! 1st Shift position - Monday – Friday (7:00 AM – 3:00 PM) Must be located within...
akima.com -
Cyber Management International Corporation-Sterling (VA)
ServiceNow Certified Implementation Specialist (CIS) – IT Service Management ITSM  •  Minimum of three years of experience working with ServiceNow IT Services Management, including: Incident Management, Service Request/Catalog, Knowledge Management...
Sterling (VA)
an understanding of IT service management, incident management, and problem resolutions process, or equivalent. To join our team of outstanding professionals, apply today! 1st Shift position - Monday – Friday (8:00 PM – 4:00 PM) Must be located within...
akima.com -
CACI-Sterling (VA)
in leading IT projects, particularly in process improvement  •  Familiarity with IT service management frameworks (e.g., ITIL)  •  Experience with ticketing systems and IT service management tools  •  Excellent project management skills  •  Strong analytical...
Sterling (VA)
an understanding of IT service management, incident management, and problem resolutions process, or equivalent. To join our team of outstanding professionals, apply today! 2nd Shift position - Monday – Friday (3:00 PM – 11:00 PM) Must be located within...
akima.com -
CACI-Sterling (VA)
of Travel: Local * * * The Opportunity: We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will be responsible for ensuring the quality...
Akima-Sterling (VA)
Agreement (SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience demonstrating an understanding of IT service management...
Akima-Sterling (VA)
Agreement (SLA) Management process for the Army EM efforts across 100+ military installations worldwide. Candidate must possess active DoD secret clearance and a combination of education and experience demonstrating an understanding of IT service management...
CACI-Sterling (VA)
with a focus on delivering high-quality results.  •  Ability to mentor and guide junior team members, as needed.  •  Experience with ticketing systems and IT service management tools Desired: * PMP or other project management certification is a plus. This position...
CACI-Sterling (VA)
for developing, implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request fulfillment. Responsibilities: * Develop and implement quality assurance processes and standards for network...

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