Part-Time Phone Operator & BDC Agent | 1:00 PM - 6:00PM
Part-Time Phone Operator & BDC Agent
Hours That Fit Your Life!
Looking for a part-time position with a schedule that keeps your mornings open while still allowing you to stay productive and earn extra income? Thelen Auto Group is hiring a friendly, dependable, and detail-oriented Part-Time Phone Operator to join our team!
This position is perfect for:
- College students with morning classes
- Parents looking for supplemental income
- Retirees wanting to stay active and social
- Anyone seeking better work-life balance
If you enjoy helping people, staying busy, and working in a positive team environment, this could be the perfect fit for you!
Schedule
Monday through Friday | 1:00 PM – 6:00 PMRotational Saturdays | 9:00 AM – 3:00 PM
Keep your mornings free for classes, appointments, errands, family time, or another job while maintaining a consistent and reliable schedule.
What You’ll Do
As one of the first voices customers hear when contacting our dealership group, you’ll play an important role in delivering a welcoming and professional customer experience.
Responsibilities include:
- Professionally answer and direct inbound calls using a multi-line phone system
- Assist customers and provide exceptional customer service on every call and online inquiry
- Complete, respond to, and assign internet leads across the dealership group
- Perform outbound service follow-up calls
- Help maintain accurate and organized customer databases
- Work across multiple systems and screens efficiently while maintaining accuracy
- Assist with additional administrative and customer support tasks as needed
- Positive attitude and professional communication skills
- Strong attention to detail and organizational skills
- Comfortable multitasking in a fast-paced environment
- Ability to talk on the phone while navigating computer systems
- Reliable attendance and strong work ethic
- Excellent phone etiquette
- Basic computer skills required
- Previous customer service, phone, or office experience is a plus — but we are willing to train the right person!
- Set daytime-to-evening schedule
- Keep your mornings free during the week
- Great work-life balance
- Predictable schedule
- Friendly and supportive team environment
- Excellent opportunity for extra income without full-time hours
- Great fit for students, retirees, and those seeking supplemental income
If you’re dependable, personable, and enjoy helping customers, apply today and become part of the Thelen Auto Group team!