Virtual Agent Jobs in Miami
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Search Results - Virtual Agent Jobs in Miami
Humana-Miami
generative AI, agentic AI, automation, virtual agents, and intelligent workflows to improve efficiency and incident handling
• Partner with engineering, operations, security, risk, audit, and business stakeholders to translate needs into scalable processes...
Deloitte-Miami
estimates, and executive presentations.Translate business priorities into practical strategies, roadmaps, operating models, and implementation plans.Provide point of view on AI in service, including virtual agents, agent assist, automation, summarization...
Accenture-Miami
models aligned to user needs and business goals
• Oversee design workstreams for chat experiences, agent tools, dashboards, workflows, virtual assistants, and self-service platforms
• Translate AI capabilities into intuitive user experiences with clear...
Blackstone Group-Miami
Service DeliveryOwn the digital employee experience, including self-service, knowledge management, virtual agents, portals, and omnichannel engagement, transforming the way Blackstone employees interact with Technology and Corporate services across...
Huxley Associates-Miami
and supporting Copilot Studio agents (formerly Power Virtual Agents)
• Experience integrating with REST APIs, custom connectors, and Microsoft 365 services
• Experience with SharePoint Online integrations
• Understanding of Power Platform security, governance...
Accenture-Miami
suggested responses, and similar request detectionExperience configuring or piloting Rovo-powered virtual agents or knowledge assistants integrated with JSM workflowsAbility to identify AI deflection and automation opportunities within service queues...
Deloitte-Miami
translating business priorities into practical strategies and roadmaps. You will bring an AI perspective to service delivery, including virtual agents and agent assist, while ensuring delivery quality and client outcomes.
You’ll coordinate cross‑functional...
Accenture-Miami
experiences, agent assist tools, agent dashboards, escalation workflows, virtual assistants, and self-service platformsTranslate complex AI capabilities, including agentic workflows, confidence states, autonomous actions, and human-in-the-loop interactions...
Nation Safe Drivers-Boca Raton, 41 mi from Miami
Agent Assist, Intelligent Virtual Agents (IVA), Speech Analytics, WFM, and WFO solutions.
• Troubleshoot complex Five9, telephony, VoIP, SIP, networking, and integration issues, performing root-cause analysis and implementing sustainable solutions...
Kforce Technology Staffing-Boca Raton, 41 mi from Miami
design and optimal performance
• Create complex automated workflows using Power Automate, including cloud flows, desktop flows, and business process flows
• Build conversational AI experiences using Power Virtual Agents (Co-Pilot) and integrate them...
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