Virtual Agent Jobs in Tampa
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Search Results - Virtual Agent Jobs in Tampa
HumanaTampa
generative AI, agentic AI, automation, virtual agents, and intelligent workflows to improve efficiency and incident handling
• Partner with engineering, operations, security, risk, audit, and business stakeholders to translate needs into scalable processes...
Apex SystemsTampa
as a Service (CCaaS) platform and Intelligent Virtual Agent (IVA) solutions, built on Five9. This role ensures a reliable contact center experience by maintaining call flows, IVRs, routing logic, conversational AI experiences, and integrations with systems...
DeloitteTampa
estimates, and executive presentations.Translate business priorities into practical strategies, roadmaps, operating models, and implementation plans.Provide point of view on AI in service, including virtual agents, agent assist, automation, summarization...
Huxley AssociatesTampa
and supporting Copilot Studio agents (formerly Power Virtual Agents)
• Experience integrating with REST APIs, custom connectors, and Microsoft 365 services
• Experience with SharePoint Online integrations
• Understanding of Power Platform security, governance...
PrudentRXTampaworkable.com
The CCaaS Platform Engineer is responsible for the technical ownership, administration, performance, and continuous optimization of Prudent Rx's Contact Center as a Service (CCaaS) platform and Intelligent Virtual Agent (IVA) solutions, built...
KPMGTampa
security, and compliance of key systems (NICE CXone, Webex, AudioCodes SBCs, Intrado E911, intercom)
• Deliver secure, AI-enabled contact center features (conversational AI, virtual agents, sentiment analysis, skills-based routing)
• Direct integrations...
Fort Meade (FL), 42 mi from Tampaicims.com
Virtual Agent) or a comparable enterprise ITSM platform.
• Familiarity with wireless expense management tools and Power BI reporting.
PHYSICAL REQUIREMENTS:
This position requires the ability to perform the below essential functions:
• Sitting for long...
Fort Meade (FL), 42 mi from Tampaicims.com
Experience with Adobe Connect, Microsoft Teams Rooms, Zoom for Government, and hybrid meeting platforms.
• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
• Familiarity...
Fort Meade (FL), 42 mi from Tampaicims.com
DESIRED SKILLS:
• CompTIA A+ CE, Network+ CE, or Security+ CE certification.
• Experience using ServiceNow (incident, request, knowledge, CMDB, Service Catalog, Virtual Agent) or a comparable enterprise ITSM platform.
• Experience working across multiple...
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