Contact Center Jobs in Asheville
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Search Results - Contact Center Jobs in Asheville
MatchPointAsheville
Short Description
We are hiring a Sr. Contact Center Engineer to join our national Contact Center practice. In this role you will design, implement, and support advanced Amazon Connect solutions for enterprise and public sector clients, including...
ClearOne AdvantageAsheville
We’re a direct-to-consumer financial services company committed to treating people with respect and empathy.
About the Role
We are seeking a Senior Contact Center Platform Engineer to design, build, configure, and operate the telephony platform...
Floga TechnologiesAsheville
Job Title: Healthcare Contact Center Agent (Contract)
Position Type: Contract
Location: Remote (Must be willing to work in PST or CST time zones)
Pay Rate: $12.00 – $14.00 / hour (All-Inclusive)
Position Overview
We are seeking dedicated...
Veridic SolutionsAsheville
Job Requirements:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 5 years of experience in contact center application engineering, telephony/CCaaS engineering, or a related field.
• Strong hands-on...
OptomiAsheville
Position Overview
Optomi, in partnership with an industry leading financial client, are seeking an experienced NICE SmartReach / LiveVox Platform Engineer to join the Contact Center and Telephony team. This is a hands-on engineering role supporting...
TAG MedStaffingAsheville
contact center, we'd love to hear from you.
The Details
Fully remote
Monday–Friday, 9a-6p + 2 Saturdays per month
$25/hour
Bilingual required — Spanish or Mandarin
• must reside within 60 miles of NYC
What You'll Do
• Manage inbound and outbound...
VERSA AIAsheville
their own care: telecom carriers, MVNOs, prepaid and value wireless, monthly-pay insurance, retail electricity, car rental and vehicle mobility, travel, device protection and support, and large consumer brands running contact centers at scale...
EckohAsheville
Head of Contact Center) to articulate the measurable ROI of integrating secure interaction technology and regulatory compliance (HIPAA, PCI) with their CCaaS and Conversational AI (e.g., voicebots/chatbots) investments.
• Executive Relationship...
TalentomaAsheville
and maintaining a professional, empathetic tone.
• Familiarity with contact-center tools, web-based account systems, or case notes is helpful.
• Able to learn policy terminology, premium billing concepts, and verification procedures.
• Clear written skills...
HCLTechAsheville
troubleshooting or high-volume contact center (20+ calls per day)
• Experience in the healthcare industry is preferred
• Certification in Microsoft (MCSA), ITIL Foundation, HDI Technical Support Professional or similar certifications
• Basic knowledge of SQL...
Outcomes®Asheville
Understanding of healthcare operations, pharmacy services, MTM programs, contact center
• operations, or population health programs.
• Experience supporting workforce management, operational leadership, campaign management, quality programs, or performance...
MedasourceAsheville
Exposure to healthcare applications, patient/member data, digital health, CRM, CMS, contact center, or enterprise systems
• Experience supporting configuration, permissions, workflows, forms, queues, dashboards, or data validation
• Prior experience working...
Dearest CareAsheville
owned a patient funnel directly. You can whiteboard your last one from memory, stage by stage, with the conversion rates you inherited and the ones you left behind.
• Have run contact center or high volume care operations yourself: staffing models...
OhMDAsheville
managing any of them.
• You care about the patient on the other end of the call, who is often stressed, sick, or worried about someone they love.
PREFERRED
• Call flow design in a contact center or IVR platform such as Twilio Studio, Five9, or Genesys...
ClearstepAsheville
with compliance tooling such as Vanta
• Experience with Terraform, Kubernetes, and multi-region or single-tenant deployments
• Experience with conversational AI, LLM applications, or contact center and telephony platforms
• Experience at an early-stage startup...
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