Contact Center Jobs in Rosemead
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Search Results - Contact Center Jobs in Rosemead
CYNET SYSTEMS-Rosemead
Job Overview: Pay Range: $44.44hr - $48.17hr Requirement/Must Have: 3-5 years of hands-on experience with enterprise IVR, IVA, voice self-service, contact-center, or related platforms. Experience migrating deterministic IVR journeys to NLU...
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Rosemead
recognition, retries, timeouts, fallbacks, error handling, variables, data exchanges, and state management.
• Trace interactions across telephony, IVR, contact center, and enterprise systems.
• Identify undocumented logic, obsolete or inconsistent...
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icims.com -
CYNET SYSTEMS-Rosemead
cadence, decision history, and handoff instructions. Nice to Have: Utility or other regulated-industry experience. Customer-service technology experience, including conversational AI, contact-center platforms, billing, collections, SAP, or related systems...
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Rosemead
vendors and consulting partners.
• Excellent written and verbal communication skills.
• Advanced experience creating executive-level presentations, status reports, and program dashboards.
Preferred
• Experience supporting customer experience, contact...
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icims.com -
Randstad Digital-Irvine, 29 mi from Rosemead
reconcile, and validate complex inventory data sets.
• Practical experience using AI-assisted productivity tools (Claude, ChatGPT, Copilot) for data analysis, process efficiency, or documentation.
• Experience with AWS Connect Contact Center.
• Background...
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CYNET SYSTEMS-Rosemead
practices, sharing best practices with product managers and delivery teams. Nice to Have: Experience supporting customer experience, contact center, IVR, IVA, conversational AI, or customer service technologies. Experience working with Generative AI, AI...
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Miratech-Los Angeles, 13 mi from Rosemead
Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading...
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Rosemead
or sanitized work samples of integrated plans, executive reporting, financial rollups, or decision governance.
• Utility or other regulated-industry experience.
• Customer-service technology experience, including conversational AI, contact-center platforms...
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icims.com -
Habitat Health-Los Angeles, 13 mi from Rosemead
with PACE, Medicare/Medicaid, or other regulated healthcare environments preferred
Nice to Have
• Experience with TalkDesk, Salesforce, Abridge, Epic or other contact center / CRM / ambient AI documentation /EHR systems
• Experience with health plan...
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Downey, 9 mi from Rosemead
Role:
About the Role
At Southland Credit Union, every member interaction matters—whether it happens in person, over the phone, or through a digital channel. As the Contact Center Supervisor, you'll lead a high-performing team dedicated...
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icims.com -
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