Contact Center Jobs in Huntersville (NC)
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Search Results - Contact Center Jobs in Huntersville (NC)
LHHCharlotte, 12 mi from Huntersville (NC)
We are partnering with a rapidly growing service organization seeking a Director of Contact Center Operations to lead and optimize a multi-site inbound customer contact center supporting a nationwide operation.
This is a highly visible leadership...
ICFCharlotte, 12 mi from Huntersville (NC)
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
OptomiCharlotte, 12 mi from Huntersville (NC)
We’re seeking a hands-on Genesys Cloud CX Engineer/Developer to support the design, development, and optimization of enterprise contact center solutions. This is an opportunity to work on customer-facing voice automation, conversational AI, call...
Charlotte, 12 mi from Huntersville (NC)icims.com
Contact Center Supervisor position!
Your Role:
As Contact Center Supervisor, you’ll:
• Review the performance of the employees that report to you. This includes setting goals, having conversations about their performance, providing positive...
LHHCharlotte, 12 mi from Huntersville (NC)
We are partnering with a rapidly growing service organization seeking a Director of Contact Center Operations to lead and optimize a multi-site inbound customer contact center supporting a nationwide operation.
This is a highly visible leadership...
AtriumCharlotte, 12 mi from Huntersville (NC)mindmatch.ai
and operational technology solutions.
Salary/Hourly Rate
$40/hr - $60/hr
Position Overview
The Senior Microsoft Dynamics 365 Engineer will serve as the technical owner of an enterprise Dynamics 365 CRM and Contact Center platform, along with its surrounding...
New York Technology PartnersCharlotte, 12 mi from Huntersville (NC)
Flexible to support the release schedule/time
• Knowledge and work experience in Contact Center IVR space is preferred
• Gemini Enterprise (GECX) knowledge preferred
Additional Requirements
• No senior-level profiles over 10 years
• Existing/ex-Charter...
ClifyXCharlotte, 12 mi from Huntersville (NC)
with Information Technology, preferably in Contact center Kore.ai, ASAPP or Google GECX platforms testing voice assistants, Chatbots, Voicebots, IVR systems, or NLP frameworks (e.g., ASR, TTS, Intent Recognition, NER)
• 3+ years’ experience in Cyara or Agentic Automation...
NAVEX Global, Inc.Charlotte, 12 mi from Huntersville (NC)appcast.io
through interviews and document experiences.
You will work in a fast-paced Contact Center, upholding NAVEX values of integrity and accountability while leveraging AI tools to improve outcomes. A secure home office and reliable internet are essential.
#J...
AmpstekCharlotte, 12 mi from Huntersville (NC)
Bachelor's degree or foreign equivalent required from an accredited institution
• At least 10+ years of experience with Information Technology, preferably in Contact center Kore.ai, ASAPP or Google GECX platforms testing voice assistants, Chatbots, Voicebots...
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