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Contact Center Jobs in Lansing

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Search Results - Contact Center Jobs in Lansing
VXI Global Solutions-Lansing
and use of required tools.  •  Performance Metrics:  •  Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.  •  Compliance and Ethics:  •  Consistently uphold company compliance standards and Code...
Systems Technology Group (STG)-Lansing
database. Clarety interfaces with the Siebel component that provides call center functionality. The call center systems include Genesys and CTI (Computer Telephony Integration), AVAYA IVR system, and AVAYA Contact Centre technology.
smartsearchonline.com -
Lansing
and Outlook preferred. One year of contact center or professional office experience preferred. Bilingual skills preferred. Designations in AINS, ACS, or AIS preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision...
icims.com -
RemX | The Workforce Experts-Middleville (MI), 45 mi from Lansing
The Customer Service Technician provides high-level customer service and technical support in a fast-paced contact center environment. This role supports HVAC professionals, plumbers, mechanical contractors, and service technicians by phone (not homeowners...
Lansing
of contact center or professional office experience is required. Keyboarding skills with 60 wpm and accuracy required. One year of experience or training in telephone and written communications required. Two years of experience in customer service...
icims.com -
RemX | The Workforce Experts-Middleville (MI), 45 mi from Lansing
The Customer Service Technician provides high-level customer service and technical support in a fast-paced contact center environment. This role supports HVAC professionals, plumbers, mechanical contractors, and service technicians by phone (not homeowners...
Mason (MI), 16 mi from Lansing
service experience in a call/contact center environment  •  SAP experience LI:AD2 Overview: Dart makes everyday products that give people the freedom to enjoy the food and drinks they love, wherever they are. From to:go containers and dinnerware...
tiptopjob.com -

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