Contact Center Jobs in Michigan
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Search Results - Contact Center Jobs in Michigan
TruGreenRochester Hills
100844
2711 Commerce Drive, Rochester Hills, Michigan 48309
TruGreen accepts applications on an ongoing basis.
Job Description
TruGreen® Contact Center Sales Representative
Every TruGreen associate is committed to quality. We all have...
Russell TobinWarren
/hour
Role Overview
We are seeking a Workforce Forecast Analyst to support forecasting, reporting, and analytics for a high-volume contact center environment. This role is not an accounting position. Instead, it focuses on analyzing call center volume...
Livonia (MI)icims.com
for evaluating customer interactions within the sales contact center to ensure adherence to quality standards, regulatory guidelines, and sales effectiveness. This role partners closely with contact center leadership, training, and compliance teams to ensure...
SoftPath Technologies LLCDetroitjobvertise.com
Providing expertise on Contact Center solutions and CTI integration. Required Skills and Experience: 4-5 years of core development experience in (link removed). 4-5 years of Omni-Channel experience in Lightning Components, Lightning Events...
Systems Technology Group (STG)Lansingsmartsearchonline.com
database. Clarety interfaces with the Siebel component that provides call center functionality. The call center systems include Genesys and CTI (Computer Telephony Integration), AVAYA IVR system, and AVAYA Contact Centre technology.
Saginaw (MI)covenanthealthcare.com
of Call Distribution Services (ACD, IVR, Contact Centers), Auxiliary Telephony Services (System Paging, Call Recording), Telephony Transport Protocols and Technologies (SIP, H.323, T.34).
� Knowledge of industry best practices and procedures related...
Lansingicims.com
Overview:
The Bilingual Contact Center Sales Advisor (Reach Financial Opener) position is non-exempt and focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program.
The role...
Livonia (MI)icims.com
Thursday)
Relocation Eligibility: Available
Responsibilities:
We are seeking an experienced Cisco Voice Engineer with specialized expertise in Cisco Packaged Contact Center Enterprise (PCCE), Verint call recording systems, and Microsoft Teams...
Fremont (MI)icims.com
Preferred
• Proven experience handling and effectively resolving client problems. - Required
• Must provide examples of strong customer service skills. - Required
• Contact center experience preferred but not required.
• Experience working in a high-volume...
Highland Park (MI)icims.com
Contact Center, Digital Print, IT, Production, Warehouse and collaboration with peers managing the client’s inventory/estores. This position manages large on-going projects that may be composed of several smaller projects/jobs and requires extensive...
Fremont (MI)icims.com
Overview:
Creates and manages schedules, scheduling analysis, real-time interaction management and reporting, in support of the GLIC Contact Center. Proactively monitors inbound and outbound interactions and manages defined surge plan.
Works...
Grand Rapidsicims.com
diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research...
Fremont (MI)icims.com
reassurance and product support throughout.
• Performs other duties as assigned.
• Complies with all policies and standards.
Qualifications:
• High School Diploma - Required
• Contact center experience and knowledge considered a plus - Preferred
• Insurance...
Fremont (MI)icims.com
Service experience. - Required
• Demonstrated contact center experience and knowledge considered a plus.
• Demonstrated life insurance industry experience and knowledge considered a strong advantage.
• Proven ability to be a Customer Service Advocate...
Highland Park (MI)icims.com
required (healthcare, retail, hospitality, food and service industry); some contact center experience is a plus.
• Strong written and verbal communication skills with a professional and empathetic tone.
• Ability to multitask across multiple applications...
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