Contact Center Jobs in Michigan
1 - 15 of 44
Search Results - Contact Center Jobs in Michigan
TEKsystems-Lansing-
Overview
In this role you will design, deploy, and support enterprise telephony and contact center solutions to ensure reliable, scalable voice services. You will work with cross-functional teams and vendors to translate business needs...
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Digital Technology Solutions-Lansing-
DTS is looking for Network Engineer (Voice) for our direct client position in Lansing, MI
Job Description
Top Skills & Years of Experience:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years...
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Slalom-Dearborn (MI)-
Overview
In this role, you design and deliver Genesys Cloud CX solutions for enterprise clients as part of Slalom’s Contact Center Modernization team. You work hands-on across requirements, build, testing, and go-live, collaborating...
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Gryphon Place-Kalamazoo-
services through the Michigan Crisis Access Line (MiCAL), a statewide 24/7 crisis contact center.
• This role is responsible for ensuring high-quality, clinically sound crisis intervention during assigned shifts by supporting staff, monitoring service...
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ICF-Detroit-
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Gryphon Place-Jackson (MI)-
professional expectations and assist individuals with diverse backgrounds
• Knowledgeable of program procedures and the contact center's information system
• Must have reliable, secure internet service along with a cellular phone.
PI2ca61d706ef4-25405...
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Adecco-Fremont (MI)-adecco.com-
and empathy, supporting our reputation for excellent service.
• Execute eCommerce transactions and promote brand initiatives, assisting consumers with their orders and feedback.
• Foster consumer loyalty by delivering personalized, first-contact...
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OP Consulting Group LLC-Lansing-
high-volume contact center operations and customer service workflows.
• Build scalable applications leveraging Apex (triggers, batch, schedule), Visualforce, Aura Components, and Lightning Web Components (LWC).
• Implement declarative solutions (Flows...
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The Huntington National Bank-Warren-
Overview
In this role you will define the vision, roadmap, and delivery of product capabilities for the Contact Center within the Corporate Operations & Transformation Product organization. You will work with cross-functional partners to identify...
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4 similar jobs: Columbus, Detroit, Dearborn, Pittsburgh
OP Consulting Group LLC-Lansing-
attached and information below:
As a Salesforce Developer, you’ll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM needs for the Michigan Enterprise Contact Center team at the Department...
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1 similar job: Westchester
Miratech Group-Grand Rapids-
Overview
In this role you will design and build a next-generation interaction routing platform for enterprise-scale contact centers. You will own a core routing engine that directs voice and digital interactions across agents, queues, and channels...
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Predica Inc-Lansing-
based upon CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget. Responsibilities for this position include but are not limited to:
/n
• Hands-on CRM development supporting crisis call...
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Horizontal Talent-Foster City-
operational or service environments, including fleet or contact centers
Preferred Education & Experience:
• Bachelor's or Master's degree in Data Science, Statistics, Operations Research, Economics, Engineering, or related fields
• 3-5 years of experience...
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Adecco-Fremont (MI)-adecco.com-
and documentation to support compliance requirements.
Required Skills
High School Diploma or GED required.
Experience in data management, CRM administration, reporting, knowledge management, or contact center operations preferred.
Proficiency with Microsoft...
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Predica Inc-Lansing-
and information below:
As a Salesforce Developer, you’ll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology...
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