Contact Center Jobs in Monroe (NC)
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Search Results - Contact Center Jobs in Monroe (NC)
Intuit-Monroe (NC)-
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
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LHH-Charlotte, 24 mi from Monroe (NC)-
We are partnering with a rapidly growing service organization seeking a Director of Contact Center Operations to lead and optimize a multi-site inbound customer contact center supporting a nationwide operation.
This is a highly visible leadership...
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Intuit-Monroe (NC)-
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
Read more
Charlotte, 24 mi from Monroe (NC)-icims.com-
Contact Center Supervisor position!
Your Role:
As Contact Center Supervisor, you’ll:
• Review the performance of the employees that report to you. This includes setting goals, having conversations about their performance, providing positive...
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Intuit-Monroe (NC)-
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
Read more
ICF-Charlotte, 24 mi from Monroe (NC)-
Overview
In this role, you will lead day-to-day operations for a large federal contact center and drive modernization and consolidation of customer support into a unified enterprise model. You will work closely with the Program Manager...
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Info Way Solutions-Charlotte, 24 mi from Monroe (NC)-
will possess strong automation architecture expertise, extensive Contact Center domain knowledge, and hands-on experience with Conversational AI, Generative AI, and Google Cloud AI technologies. The role involves developing innovative automation solutions...
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Intuit-Monroe (NC)-
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
Read more
UnitedHealth Group-Charlotte, 24 mi from Monroe (NC)-
Overview
In this role you will shape enterprise contact center and AI-enabled telephony platforms within Optum Serve IT. You’ll collaborate with product, security, and operations to implement cloud-based solutions across AWS/Azure, modernize...
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Intuit-Monroe (NC)-
peer escalations with minimal leadership guidance.
• 4+ years of experience in contact center, customer service, or back-office operations enabling the seamless navigation of high-volume, service-related business needs.
• Comfortable with leveraging...
Read more
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